Credits represent the computational resources used to generate text, images, and videos. They measure the processing power, memory, and server time required for your projects. More complex tasks consume more credits than simpler ones.

Wait for monthly credits to refresh automatically (available to all users)，Upgrade from the Free plan to the Plus subscription for a higher monthly credit allocation，Purchase additional credit packs (exclusive to Plus subscribers) for flexible resource management.

No, the Service Credits included in your monthly plan reset at the start of each billing cycle. At the beginning of every new cycle, your credit balance will automatically refresh to the standard allocation of your current plan, regardless of any remaining unused credits from the previous period. This ensures predictable resource allocation for all users at the start of each month.

· Free Credits : Granted upon account creation and never expire.

· Monthly Credits : Provided via subscription plans, automatically reset at the start of each billing cycle.

· Add-on Credits : Exclusive to subscribers, available for purchase, and never expire. However, these can only be used during active subscription period.

· First, consume Monthly Credits (subscription-based).

· Second, use Add-on Credits (purchased packs).

· Finally, deduct from Free Credits (non-expiring base allocation)

· If you believe you are eligible for a refund under the conditions outlined in this policy (e.g., legally required or exceptional discretionary cases), you can submita refund request

· Our team will reply back to you as soon as possible. If you are eligible for a refund, we will process it within 5-7 business days.